Support For Our Clients During Covid-19

Updated: 4th November. WE ARE OPEN.

We would like to assure all clients, past present and future, that we are here for you during this unprecedented and uncertain time.

All staff are working from home. Our telephone numbers and office hours are as usual. We are taking a number of measures to keep our clients and staff safe, in line with current Government guidelines. These include:

  • Please book a virtual appointment
  • We can conduct appointments via telephone or video call (Skype, FaceTime, WhatsApp, Facebook Messenger etc.)
  • Documents can be digitally signed and submitted (for most purposes)
  • Please book a virtual appointment whenever possible
  • We can conduct appointments via telephone or video call (Skype, FaceTime, WhatsApp, Facebook Messenger etc.)
  • Documents can be digitally signed and submitted (for most purposes)
  • Staff will be wearing face coverings and we ask that clients also wear face coverings during appointments in-branch
  • Rigorous cleaning and disinfecting will take place in branches

Now – even more so than ever – it is vital that you are receiving up-to-date, professional mortgage or protection advice from a qualified adviser.

Our friendly advisers are here to help answer any questions that you may have regarding new or existing policies, mortgage payment holidays, options on re-mortgages, protection cover etc.

We look forward to helping you.

Remortgage Product Transfers: We've waived our usual fee

A note from Kevin McRobie

Managing Director, McRobieAdams

During this period of COVID-19, we have decided to waive our remortgage fees for a debt-for-debt remortgage.

Usually we would charge a £500 fee for our work, but we recognise that household budgets are tight at the moment and so we are trying to do our bit to help. The mortgage lenders may still charge a fee.

So, why not get in touch? We look forward to helping you.

Call us on 0333 320 8300 or Book a Remote Appointment

Kevin Mcrobie
Call - 0333 320 8300
Book a Remote Appointment

Book your Virtual Appointment

During lockdown we will be conducting all adviser consultations via telephone and video call.

We’ll contact you to arrange the most convenient time for your consultation.

  • This field is for validation purposes and should be left unchanged.
McRobieAdams

Staying COVID-19 Secure in 2020

We confirm we have complied with the government’s guidance on managing the risk of COVID-19

• FIVE STEPS TO SAFER WORKING TOGETHER •

  • We have carried out a COVID-19 risk assessment and shared the results with the people who work here
  • We have cleaning, hand washing and hygiene procedures in line with guidance
  • We have taken all reasonable steps to help people work safely from a COVID-19 Secure workplace or work from home
  • We have taken all reasonable steps to maintain a 2m distance in the workplace
  • Where people cannot keep 2m apart we have ensured at least a 1m distance and taken all the mitigating actions possible to manage transmission risk.

Signed on behalf of employer:
Kevin McRobie

Date:
23rd September 2020

Contact:
0333 320 8300